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Old 04-06-2014, 10:06 PM   #1 (permalink)
 
Junior Member
Join Date: Jan 2014
Posts: 1
Default no service through fido

About 5 months ago, I bought a brand new Samsung Galaxy S3 through Fido. Well, if anyone has ever searched through their website they have a navigation tool, where you can search your address, or area where you live, and it'll tell you if you'll have service or not. Anyways. So, I bought the phone and I pretty much have service everywhere but my house. It's terrible. I'll get maybe 1 or 2 bars at the most. A lot of the time, I have literally no service. On there website, I typed in where I live and it says I should have full service. I've taken my phone to the kiosk and they've literally done nothing. I'm currently on a 2 year contract with them, and the phone retails for about $500. Is there anything I can do to get out of this contract without having to pay it? It's a fault within there own company. There is no damage on my phone, it's literally been like this since the day I bought it. The Fido website claims I should have full service at my house, but instead I get a dead zone. Most of the time no service. Please, if anyone out there has ever had this same problem, how did you fix it? Is there any way to get out of this contract without having to pay my phone out? My old phone was through Bell, and I had no problems with them what so ever. I had full service. That's who I'm planning on switching back too. How can I get out of this contract?

Thanks.

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